In fact, we pride ourselves on it. From protecting your personal information to monitoring photos and profiles, Match is constantly innovating and updating our features as we work to maximize user safety.
Here’s some of what we do as part of our commitment to safety:
Using advanced technology and human moderation, we take steps to enforce our photo guidelines, such as regularly removing pictures that don’t meet our standards – including nudity, spam, violence, illegal activity and more.
We have zero tolerance for racism, bigotry, hate speech and violence. In addition to auto-flagging such language, we have a team of human moderators dedicated to reviewing and removing offensive or inappropriate content.
Reports reviewed by real people
Every reported issue is reviewed by real people, so you can rest assured your voice is heard, and that we are working to take the right steps to solve each concern.
Safety Tips & Community Guidelines
Every user who creates a Match profile is expected to abide by and agree to our Community Guidelines. Additionally, we offer in-depth Safety Tips to help you stay safe from the first message to meeting in person, and everything in between.
Fake profiles & spam prevention
We use proprietary technology and human moderation to assist in identifying and removing spammers, fake profiles and anyone using Match for the wrong reasons.
Phone number verification
You can improve the security of your account through phone number verification. This allows for two-factor authentication, which adds an extra level of protection to your personal information.
Reporting a concern
Stumble across a profile or message that doesn’t meet Match standards? In addition to doing our own monitoring, we give users the ability to report any inappropriate user or activity.
If you have questions, or need assistance, please contact Customer Care.
Despite all our efforts, no one can guarantee your safety and you should always be cautious when interacting with someone you don’t know. Be sure to follow our safety tips and use your best judgment, putting your safety first, whether you are exchanging an initial message or meeting in person.
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If you have a question, or need assistance, please contact Customer Care directly.