SAP Concur Travel & expense Specialist (9+ years exp)
Location: Boston, MA
contract
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Must Have Technical/Functional Skills
Concur Travel and Expense experience in implementations, Integrations, manage configurations, workflows, and user access, with oversight of Travel and PCARD programs.
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Roles & Responsibilities
ā¢ Concur Implementation experience.
ā¢ Must have integrated SAP Concur with SAP ERP or SAP S/4HANA experience.
ā¢ Have experience in defining complex expense policies or audit rules.
ā¢ country-specific tax requirements in a global Concur rollouts experience.
ā¢ Liaison with other teams, Coordination with Offshore Teams for custom development.
ā¢ Process and review expense reports for accuracy, completeness, and policy compliance within defined SLA time ā¢ Respond to employee inquiries related to expense submissions, reimbursements and system access.
ā¢ Coordinate with Finance, Accounting and IT Counterparts.
ā¢ Troubleshooting the production issues on Concur and providing timely resolution for issues faced by end users.
ā¢ Apply established travel and expense policies during expense review and approval workflows.
ā¢ Maintain accurate documentation to support internal controls, SOX compliance and audit readiness.
ā¢ Support corporate card program operations, including cardholder setup, transaction research ā¢ and exception resolution.
ā¢ Serve as a day-to-day coordination point for T&E processing teams, providing guidance on ā¢ queue prioritization and issue resolution.
ā¢ Participate in process improvement initiatives, including system enhancements, documentation updates, ā¢ and workflow redesign efforts.
ā¢ Document recurring tasks and build a knowledge base of common issues and resolutions.
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