C2C Role: ServiceNow Developer at Jersey City, NJ

• Design, develop, and implement ServiceNow solutions across CSM and ITSM modules.
• Configure and customize Case Management, Tasks, Life Cycle Events, and Activities.
• Develop and maintain ServiceNow applications using App Engine Studio and UI Builder.
• Create and manage Service Catalogs, Order Guides, Record Producers, and advanced workflows.
• Implement and support modules such as Incident, Problem, Change, Knowledge, Release, Request, and Asset Management.
• Build and maintain intuitive self-service portals and dashboards for CSM.
• Configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs.
• Integrate and manage CMDB, Discovery, and Mid-Server configurations.
• Leverage Performance Analytics to monitor and optimize system performance.
• Collaborate with cross-functional teams to deliver projects on time and within budget.
• Develop front-end components using HTML, CSS, JavaScript, and server-side applications using JSP, Servlets, and JDBC.

• 5+ years of hands-on experience as a ServiceNow Developer.
• Strong expertise in CSM and ITSM modules.
• Proficient in UI Builder.
• Proficient in ServiceNow scripting, UI customization, and application development.
• Experience with ServiceNow Discovery, CMDB, and Asset Management.
• Experience with App Engine Studio and Flow Designer.
• Solid understanding of web technologies (HTML, CSS, JavaScript) and Java-based backend development.
• Strong analytical, problem-solving, and communication skills.

Preferred Certifications: 

• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer