Technical Support Lead – Data Warehouse Project
Remote Part-Time
Long Term
Contract
Key Responsibilities:
• Communicate effectively with clients on development work, ticket status, and issue resolution
• Triage incoming tickets and prioritize issues based on severity and business impact
• Contribute to solution expansion and key-development activities for enhancement
• Create functional specification documents
• Provide technical support to the team members
• Troubleshoot and resolve technical issues related to data warehouse applications
• Develop technical solutions for data integration, data quality, and data governance issues
• Ensure adherence to best practices in data warehousing, ETL processes, and database development
• Collaborate with the project manager and other team members to ensure timely and effective delivery of project milestones
• Identify, prioritize, and escalate issues to the appropriate stakeholders as necessary
• Stay up-to-date with emerging technologies and trends in data warehousing and analytics
Requirements:
• Bachelor's degree in Computer Science, Information Technology, or related field
• 3-5+ years of experience in data warehousing, ETL processes, and database development
• Strong understanding of data warehousing concepts, including dimensional modeling, ETL, data quality, and data governance
• Hands-on experience with SQL, SSIS, SSAS, and Power BI
• Experience with creating functional specification documents
• Excellent communication skills with the ability to communicate technical concepts to non-technical stakeholders
• Ability to triage and prioritize tickets based on severity and business impact
• Strong analytical and problem-solving skills
• Experience in leading technical support teams and providing mentorship to junior team members.
Munesh
770-838-3829,
CYBER SPHERE LLC
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