Technical Program Manager contract urgent need

Mode of Interview: 1 Zoom, followed by Onsite Final
 
Must Have:
• LinkedIn with a picture
• 8 or more years of experience leading complex technical programs involving facilities, physical security, operational technology, networks, or enterprise infrastructure.
• Demonstrated experience coordinating CCTV, BMS/BAS, access control, fire/life-safety, low-voltage, or connected-building programs.
• High-level working knowledge of networking, cybersecurity, systems architecture, integrations, cloud/hosting models, and operational support.
• Experience managing multi-vendor programs, budgets, contracts, risks, dependencies, and executive stakeholders.
 
 
 Facilities Technology TPM
Technical Program Leadership for Building Systems, Networks and Vendor Ecosystems
Department: Building Services Facilities Technology / Corporate Real Estate
Reports to: Director of Facilities Technology, Head of Workplace Technology, or equivalent
Key partners: Facilities, Security, IT, Procurement, Finance, Risk, Legal, site leaders, and vendors
Position Summary
The Facilities Technology Technical Program Manager (TPM) leads the strategy, roadmap, governance, and cross-functional delivery of connected building technologies across the organization. The portfolio includes CCTV and video surveillance, BMS and building automation, electronic access control, fire/life-safety integrations, and the network and cybersecurity dependencies that support these systems.
This role operates at a program and architecture-governance level. It aligns Facilities, Security, IT, EHS, Procurement, site teams, and vendors; converts business needs into coordinated technical programs; manages risks and dependencies; and establishes clear ownership. The TPM is not responsible for routine preventive maintenance or acting as the day-to-day maintenance provider.
Key Responsibilities
Strategy, Roadmap and Governance
• Own the multi-year facilities technology roadmap, investment priorities, standards, and lifecycle strategy across sites. • Establish governance for CCTV, BMS, access control, fire/life-safety integrations, connected facilities systems, and supporting network services. • Define decision rights, ownership boundaries, intake processes, design-review gates, change controls, and escalation paths.
•         Develop program charters, objectives, success measures, sequencing, dependencies, assumptions, and executive decision materials.
•         Drive platform rationalization and reduce fragmented, obsolete, unsupported, or duplicative technologies.
Technical Program Leadership
•         Translate facilities, security, safety, compliance, and operational needs into coordinated technical workstreams and outcome-based requirements.
•         Lead programs from discovery and planning through design, procurement, implementation, commissioning, acceptance, and operational transition.
•         Coordinate architects, engineers, IT teams, cybersecurity specialists, site leaders, vendors, and system integrators.
•         Manage scope, milestones, dependencies, risks, issues, decisions, changes, budgets, resource needs, and executive reporting.
•         Ensure technical deliverables, training, support models, documentation, and ownership are complete before program closure.
Facilities and IT Integration
•         Maintain sufficient network knowledge to challenge designs and coordinate requirements.
•         Ensure facilities vendors provide complete facilities diagrams, device inventories, port and protocol matrices, data flows, hosting requirements, and cybersecurity documentation.
•         Coordinate with IT on segmentation, identity, certificates, logging, vulnerability management, backups, cloud services, integrations, and incident-response readiness.
•         Drive architecture reviews that clarify which components are owned by Facilities, Security, IT, property management, and external vendors.
•         Escalate cross-domain technical risks and unresolved design decisions with clear options, impacts, owners, and recommendations.
Vendor and Commercial Governance
•         Develop sourcing strategies, scopes of work, RFP requirements, evaluation criteria, service levels, acceptance criteria, and support-model expectations.
•         Assess vendors for technical capability, interoperability, cybersecurity, scalability, licensing, supportability, financial value, and roadmap alignment.
•         Establish performance reviews, issue escalation, documentation standards, warranty obligations, and corrective-action governance.
•         Coordinate Procurement, Legal, Finance, IT, Security, and Facilities stakeholders during selection, contracting, and renewal decisions.
•         Track portfolio costs, forecasts, benefits, risks, and vendor concentration or end-of-life exposure.
Risk, Compliance and Operational Readiness
• Maintain program-level risk registers covering life safety, cybersecurity, privacy, resilience, compliance, schedule, budget, and vendor dependencies. • Ensure regulated and life-safety decisions are reviewed by appropriately licensed professionals and authorities having jurisdiction. • Confirm commissioning, testing, acceptance, training, documentation, support ownership, and incident procedures before production turnover. • Facilitate post-implementation reviews and convert lessons learned into updated standards and governance.
Role Boundaries
•         The TPM owns program outcomes, alignment, governance, dependencies, risks, decisions, communications, and delivery coordination.
•         Facilities engineers, architects, and vendors own detailed engineering, field implementation, system configuration, maintenance execution, and technical remediation.
•         IT owns enterprise network operations, cybersecurity governance, identity, and IT-managed hosting or cloud platforms.
•         The TPM does not perform routine preventive maintenance or replace licensed engineers, fire/life-safety professionals, network engineers, or system administrators.
Required Qualifications
•         Bachelor's degree in engineering, architecture, facilities, construction technology, information technology, business, or a related field; equivalent experience may be considered.
•         Seven or more years of experience leading complex technical programs involving facilities, physical security, operational technology, networks, or enterprise infrastructure.
•         Demonstrated experience coordinating CCTV, BMS/BAS, access control, fire/life-safety, low-voltage, or connected-building programs.
•         High-level working knowledge of networking, cybersecurity, systems architecture, integrations, cloud/hosting models, and operational support.
•         Experience managing multi-vendor programs, budgets, contracts, risks, dependencies, and executive stakeholders.
•         Ability to convert ambiguous needs into structured requirements, roadmaps, decision frameworks, and measurable outcomes.
•         Strong executive communication, facilitation, negotiation, analytical, and organizational skills.
Preferred Qualifications
•         Experience leading multi-site or global facilities technology portfolios.
•         PMP, PgMP, Agile, CFM, engineering, security, networking, or related professional certification.
•         Familiarity with BACnet, Modbus, APIs, VMS, enterprise access control, building automation, and operational-technology cybersecurity.
•         Experience with capital planning, sourcing, vendor rationalization, lifecycle governance, and post-acquisition integration.
Measures of Success
•         Facilities technology programs deliver agreed outcomes with clear ownership, controlled risk, and complete operational handoffs.
•         Facilities and IT responsibilities are understood, documented, and consistently followed.
•         Vendor performance, platform standardization, cost transparency, and roadmap execution improve across the portfolio.
•         Network and cybersecurity requirements are identified early, reducing late-stage redesign, escalations, and IT dependency.
•         Leadership receives timely, decision-ready reporting on progress, investment, risk, and business impact.