Washington D C /Hybrid/2-3 days a week
C2C
Phone and Video call
Role Overview
- We are looking for a proactive, self-directed Technical Implementation Lead to serve as the backbone of our technology adoption strategy.
- As our organization experiences a rapid influx of new SaaS platforms and cloud-based tools, we need a technical expert who can take the lead on implementation from start to finish. This is not a role for someone who wants to be told what to do.
- You will be the primary technical advisor to non-technical leadership, responsible for scoping, configuring, and integrating a wide array of enterprise tools.
- You will bridge the gap between our business needs and our internal Infrastructure and Security teams.
Key Responsibilities
SaaS Ecosystem Management:
End-to-end configuration of SaaS platforms, including SSO/SAML setup (Okta/Azure AD), user provisioning, and managing enterprise add-ins for MS Office 365.
Data Integrations:
Connect vendor tools to internal data warehouses by writing efficient SQL queries and setting up REST API integrations.
Technical Scoping:
Transform vague business requirements into clear technical roadmaps, identifying dependencies and necessary internal resources.
Vendor Evaluation:
Act as the technical lead during the procurement process, vetting new tools for security compliance, integration compatibility, and data requirements.
Internal Liaison:
Coordinate with Cloud/Infrastructure teams for network configurations and partner with InfoSec to ensure all implementations meet enterprise standards.
Innovation Support:
Act as a technical resource for the Innovation team, pulling and preparing enterprise data for bespoke analyses and experimental projects.
Lifecycle Management:
Oversee the full lifecycle of user access, from initial provisioning to offboarding and license optimization.
The Ideal Candidate You are a “Technical Generalist” who loves to figure things out. You don’t need a manual; you prefer to write one.
Must-Have Qualifications:
Experience: 8+ years in a technical role such as Implementation Engineer, Solutions Engineer, or Technical Project Manager.
Technical Proficiency: Strong hands-on experience with SQL and working with enterprise-level data sets. Identity Management: Proven track record configuring SSO/SAML (Okta, Azure AD, or similar).
Integration Skills: Experience working with REST APIs to connect disparate software systems.
Autonomy: A “self-directed” mindset you are comfortable taking a high-level goal and defining the path forward without micro-management.
Communication: Exceptional ability to communicate technical concepts to non-technical audiences.
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