ServiceNow

ServiceNow
100% Remote (PST Hours)
Long Term
Contract

ServiceNow Case Management experience to support platform initiatives and stakeholder requirements. This role will work closely with business and technical teams and requires strong technical platform knowledge.

Responsibilities:

• Gather, document, and validate business and functional requirements

• Facilitate meetings and workshops with business and technical stakeholders

• Document current-state and future-state business processes

• Support ServiceNow Case Management initiatives

• Develop and maintain project documentation, requirements, and user stories

• Support testing, issue management, and implementation activities

• Coordinate with technical teams and business stakeholders throughout project delivery

 

Required Qualifications:

• Business Analyst experience supporting enterprise technology initiatives

• Experience working with ServiceNow

• Experience supporting ServiceNow Case Management solutions

• Strong requirements gathering and documentation skills

• Experience working with both business and technical stakeholders

• Strong communication, facilitation, and organizational skills

Key Requirements:

• ServiceNow platform experience

• ServiceNow Case Management experience

• Ability to bridge business requirements and technical solution delivery

 

Please send qualified candidates with:

• Updated resume

• Rate

• Current location

• Work authorization

• Availability

 

 

Munesh

770-838-3829,

munesh@cysphere.net

munesh.reddy.us@gmail.com

CYBER SPHERE LLC