ServiceNow ITOM Developer
Location : Remote
Detailed Job Description :
The role would be for configuring and setting up Service-now ITOM application and
maintain and support the implementation. This person will work very closely with IT
Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support
teams and other technical teams to ensure that business needs around implementation
of ITOM Modules of ServiceNow.
The general scope of the work for this position is as follows:
Implemented Servicenow Discovery in Public Cloud – in AWS, Azure and Google Cloud
using Patterns.
Implemented Servicenow Discovery in local Datacenters – for all types of CIs, Servers,
VCenters, Storage Devices and Middleware devices with and without patterns Complete
understanding & hands-on expertise of CMDB data model with experience in extending
CMDB data model for requirements.
Understands technical and functional design requirements for ServiceNow and
understands the workflow engines.
Creates workflow and web prototypes for client engagements and Designs, codes, and
tests technical solutions for ServiceNow implementations.
Should have worked on Servicenow Domain Separated experience.
Uses Mid server, webservices, email and other relevant technology to integrate tools
with ServiceNow.
Administer and troubleshoot the deployed instance of ServiceNow.
Identifies system deficiencies and recommends solutions • Assists in enforcement of
development deadlines and schedules • Understands the necessity of and contributes
to coding standards • Develops internal and external meeting objectives and agendas •
Prioritizes multiple tasks effectively.
• Promotes active listening with team members.
Internal – General
Use
• Contributes appropriately to conversations.
• Follows through with commitments and fosters mutual trust with fellow employees.
• Assumes additional responsibility without being asked.
• Encourages fellow team members to make innovative contributions and embrace new
ideas.
Collaborate with cybersecurity teams to understand vulnerability management
requirements and translate them into technical solutions within ServiceNow.
Design, develop, and implement ServiceNow applications, modules, and workflows
related to vulnerability compliance.
Customize ServiceNow configurations to automate vulnerability scanning, assessment,
and remediation processes.
Integrate third-party tools and APIs with ServiceNow for enhanced vulnerability
management capabilities.
Create dashboards, reports, and analytics within ServiceNow to monitor and track
vulnerability compliance metrics.
Provide technical support and troubleshooting for ServiceNow vulnerability compliance
solutions.
Stay updated with industry best practices, trends, and technologies related to
vulnerability management and ServiceNow development.
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