ServiceNow Digital Product Release Management Developer (10+ years exp)
Contract
Canton, ME
Must-Have Technical Competency
• Experience as a ServiceNow Digital Product Release Management Developer and Implementing DPR Module, Workspace, release lifecycle, governance model, Release calendar, Orchestration view, Release scorecardsand release templates
• Ability to configure ServiceNow DPR applications in alignment with approved design plans.
• Experience in developing persona-driven workspaces for Product Owners, Release Managers, QA, DevOps, and Change Managers.
• Define and configure business unit–specific dashboards with enterprise rollup KPIs.
• Configure tasks, approvals, and initial manual policies.
• Strong knowledge on Implementing DPR Workspace and dashboards.
• Experience in implementing DevOps and CI/CD pipeline.
• Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing.
• Strong knowledge on integration and have experience 3rd party integrations like JIRA, Jenkins, Azure DevOps, GitLab etc.
• Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
• Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively
• Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
• Must be ServiceNow Certified Systems Administrator
• Should possess knowledge in Agile/Scrum methodology
• Basic knowledge with ITIL/industry standards • Knowledge of software development lifecycle (SDLC) Behavioral competency
• Effective communication skills with both non-technical and technical audiences (verbal and written)
• Excellent Interpersonal skills to work with the project team members collaboratively
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
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Good-to-Have • ServiceNow Implementation Specialist certification • ITIL V3/V4 foundation certification
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