Role: ServiceNow Automation Developer
Locations: Jersey City, NJ/ Tampa, FL/ Tempe, AZ (4 Days Onsite)
Duration: 12+ Months Contract
Job Description:
- We are seeking a highly skilled ServiceNow Automation Developer to design, build and support end-to-end IT process automation using ServiceNow enterprise platform.
- This role will focus on workflow driven automation that enable self-service, reduce manual effort and improve operational efficiency across IT and cloud platforms.
- The ideal candidate has hands-on experience with ServiceNow development, Python and PowerShell scripting, integrations and SQL Server development.
- This role will work closely with ServiceNow Engineering, infrastructure, application development, cloud, security and enterprise architecture to deliver scalable and secure automation solutions.
Required Skillset/Experience:
- 5 – 8 years of strong hands-on technical experience with ServiceNow development, automation, integration and scripting.
- 4+ years of experience with ServiceNow development with a focus on integrations including AWS, Azure and VMWare.
- Understanding of ServiceNow data model, tables and relationships.
- Extensive experience with ServiceNow integration solutions including: ServiceNow API's, SSO, SAML, Web Services, LDAP, JDBC, ODBC and REST APIs.
- Experience developing ServiceNow APIs, ServiceNow Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules
- Advance scripting experience with JavaScript, PowerShell, Python.
- Experience with ServiceNow Integration Hub for rapid integration development and automation.
- Strong knowledge of ServiceNow catalog and workflow development.
- Experience implementing REST API integration with third party tools and cloud platforms such as AWS and Azure.
- Experience with GitHub and version control practices.
- Experience with backend SQL Server development is preferred.
- Good functional and technical understanding of ServiceNow CMDB.
- Knowledge and experience with ServiceNow CSDM framework is preferred.
- Ability to create custom reports, dashboards and visualizations.
- Familiarity with ServiceNow Performance Analytics.
- Strong problem-solving skills, communication and collaboration skills
Responsibilities:
- Design, develop, and maintain ServiceNow automation solutions using Flow Designer, IntegrationHub, and custom scripts.
- Build and enhance ServiceNow applications using JavaScript (server‑side and client‑side scripting, Business Rules, Script Includes, UI Policies, and Catalog Client Scripts).
- Develop PowerShell and Python scripts to automate infrastructure, system administration, and operational tasks.
- Create and manage ServiceNow integrations using REST/SOAP APIs, MID Servers, and data sources.
- Design and execute automated data flows between ServiceNow and SQL Server databases, including queries, stored procedures, and data synchronization.
- Optimize automation for performance, scalability, and reliability.
- Collaborate with cross‑functional teams to gather requirements and deliver end‑to‑end automation solutions.
- Troubleshoot, debug, and resolve automation, integration, and scripting issues.
- Develop technical documentation, design artifacts, and operational runbooks.
- Support CI/CD pipelines and version control practices related to ServiceNow and automation scripts.
- Ensure automation solutions adhere to security, governance, and compliance standards.
- Analyze existing processes and integrations, identifying areas for improvement, consolidation, and enhancements.
- Engage in day-to-day operational support and continuous capability improvement.
- Engage in on call support as needed.
Education:
- Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience
In compliance with the salary transparency law, the expected pay range for this role is $50 – 60/hr. Actual compensation depends on experience and interview evaluation.
Thanks
Mayank Verma
Senior Technical Recruiter | Empower Professionals
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