Position: Senior Site Reliability Engineer
Locations: Fort Worth, TX(Onsite, Local Only)
Duration: 12+ Months
Client: Delta Airlines
USC Only
Job Description:
Description:
- Ensure key stakeholders, product owners, and platform owners are informed of reliability concerns and their potential impact on the customers' experience.Â
- Design, code, test and deliver solutions to automate manual operation (i.e., “TOIL”).Â
- Participate in operations support and on-call rotation shifts (could include weekends and holidays), for SRE supported systems and products with a focus on implementing long-term solutions for any problems identified.;Â
- Collaborate with stakeholders such as product and platform owners, to define service level objectives (SLOs), and service-level indicators (SLIs) for system operations focused on the critical features of the customers journey and experience.Â
- Track and manage reliability performance against agreed SLOs, in partnership with IT monitoring teams or other stakeholders, and ensure systems continue to meet SLOs over time.
- Provide expert knowledge on reliability approaches, to ensure our organization achieves its goals and roadmap for reliability.Â
- Champion reliability being treated as a feature in products and platforms and promote the concept across all phases of the software development life cycle. Â
- Create dashboards and reports to communicate key metrics, to product owners and key stakeholders.Â
- Contribute to documentation and runbooks for owned applications based on operational experience, user feedback, and application changes
Minimum Qualifications – Education & Prior Job ExperienceÂ
- Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/trainingÂ
7+ years of experience designing, developing, and implementing large-scale solutions in production environments
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Thanks
Venky
