Production Operations & Support || Location: 100% onsite. Day 1 onshore reporting in Las Vegas.

Production Operations & Support
Location: 100% onsite. Day 1 onshore reporting in Las Vegas.
Contract

 

•       Provide operational support for production and non-production environments.

•       Participate in a 24×7 on-call rotation and respond to critical production incidents.

•       Monitor system health, application performance, and infrastructure availability.

•       Perform root cause analysis (RCA) and implement preventive measures.

•       Troubleshoot complex applications, databases, infrastructure, and deployment issues.

 

 Must have a Development Background

 

CI/CD & Release Management

•       Design, maintain, and optimize GitLab CI/CD pipelines.

•       Automate application deployment, testing, and release processes.

•       Implement deployment best practices to improve reliability and reduce downtime.

•       Collaborate with development teams to streamline DevOps processes.

Kubernetes Platform Management

•       Deploy, configure, and manage containerized applications on Kubernetes.

•       Troubleshoot pod, service, ingress, and cluster-level issues.

•       Manage scaling, availability, and performance optimization of Kubernetes workloads.

•       Work with Helm charts and Kubernetes manifests for application deployments.

Database Deployment & Administration

•       Plan and execute database deployment activities across environments.

•       Support database schema changes, migrations, and rollback procedures.

•       Monitor and optimize database performance.

•       Collaborate with development teams on database release strategies.

PostgreSQL Administration

•       Support and maintain PostgreSQL databases.

•       Troubleshoot database performance bottlenecks and connectivity issues.

•       Manage backup, recovery, replication, and high-availability configurations.

•       Ensure database security and compliance standards are maintained.

Monitoring & Observability

•       Configure and maintain monitoring dashboards using Dynatrace.

•       Analyze application and infrastructure performance metrics.

•       Create alerts and proactive monitoring strategies to identify issues before customer impact.

•       Use observability tools to drive system reliability and operational excellence.

Continuous Improvement

 

 

Keywords

GitLab CI/CD, Kubernetes, PostgreSQL, Database Deployments, Dynatrace, Production Support, Incident Management, Troubleshooting, On-Call Support, DevOps, SRE, Platform Engineering, Monitoring, Release Management, Automation.