Requirement:
Title : Oracle Service Cloud – CX Consultant
Duration:6+ months contract ,
Location: Chicago ,IL
Details Helpful : In 2011 Oracle acquired RightNow Technologies, Inc., a leading provider of cloud-based customer service software. By combining Oracle and RightNow, Oracle has delivered superior customer experience (CX) capabilities at every contact and across every channel. As a result, RightNow Customer Service is now Oracle Service Cloud.
JD Below
Job Description:
- Analyzing the requirement and Designing an optimal solution which benefits the business
- Developing and coding in order to fulfil the business requirements for the new and existing assignments
- Involve in preparation of Functional and Technical Design documents
- Impact Analysis, Design test plans, scenarios, scripts required for the Oracle Application components for consumer side enhancements
- Code Review, System Integration Testing, Functional Testing & Regression Testing Application enhancement and development related to Migration/Redesign/Enhancements
- UAT Support for Business Team
- Release planning and deployment
RightNow (Oracle Service Cloud), PHP,.NET, Java script Desirable Technical Skills RightNow (Oracle Service Cloud), PHP,.NET, Java script, Oracle PL/SQL
Please share resume to b.majhi@tanprotech.com