ob Description
Title: NETWORK SECURITY OPERATIONS SPECIALIST OR LEAD-10+
Location: NYC, NY Need LOCALS ONLYÂ Â
This is hybrid 3-4 days per week
Visa : USC/GC ONLYÂ
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Key Responsibilities:
- Strong understanding of Network fundamentals like TCP, UDP, IP Header, DNS, DHCP etc
- Candidate should be capable of taking Packet captures and understanding of packet captures
- Strong knowledge on Networking Fundamentals and Firewall concepts + NAC (example – like Aruba ClearPass and Cisco ISE)
- Monitor Palo Alto firewall performance, conduct routine analysis, and maintain accurate documentation of configurations and changes.
- Implement and monitor Palo Alto firewall configurations, including rule sets, NAT policies, threat prevention, and VPN security protocols.
- Utilize advanced SecOps tools such as Palo Panorama, Indeni, Forescout, Datadog, and Prisma for monitoring, analysis, and response.
- Design and manage complex security policies and network architecture diagrams covering LAN, WAN, SD-WAN, and firewall systems.
- Provide advanced troubleshooting of high-level network and performance issues, applying deep technical expertise to resolve escalated problems efficiently.
- Provide proactive analysis, pattern identification, and early warning insights to guide technical teams in preventive actions and system optimization.
- Respond to escalated support tickets, providing expert-level assistance in the configuration, installation, and maintenance of Palo Alto firewalls.
- Administer and configure Global Protect VPN services, including gateways, portals, licensing, and user group management to ensure secure and scalable remote access.
- Manage VPN policies and user authentication mechanisms, integrating MFA, Active Directory (AD), and LDAP to enforce robust access controls.
- Troubleshoot Global Protect VPN connectivity issues, ensuring minimal disruption to remote users while maintaining compliance with corporate security standards.
- Coordinate with internal and external stakeholders during major incidents involving firewall or VPN systems, ensuring timely resolution and communication.
- Conduct research on emerging network security technologies and trends, recommending innovative solutions aligned with organizational goals.
- Deliver training and mentorship to junior staff, enhancing team capabilities and promoting knowledge transfer.
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Qualifications:
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- Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
- Min. of 6 years of experience in Palo Alto Network support, with a focus on Level 2 troubleshooting.
- Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.) and network security practices.
- Palo firewall Panorama domain experience
- Experience with network troubleshooting tools and technologies (e.g., Wireshark, Splunk Log).
- Knowledge in Cloud (AWS, Azure)
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both written and verbal.
- Relevant certifications (e.g., CCIE R & S , relevant Firewall Certifications, CompTIA Network+ will be plus )
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Kind Regards,
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Deep Patel
Sr. Technical Recruiter
ZealHire Inc.
Direct: ​ (609) 337-2510
14 Wall Street 20th Floor | New York, NY 10005

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