Role: IAM Operations Specialist
Location: Chicago, IL (Hybrid)
Experience: 10+ Years
Duration: Long Term
Client: Federal Home Loan Bank of Chicago
Job Description:
- Point of Contact for all IAM support inquiries and escalations
- Manage a ticket queue by prioritizing, assigning, and following up according to established SLO’s
- Subject matter expert for all IAM policy, process, procedure, and technology
- Facilitate and ensure timely completion of the Bank’s Quarterly Attestation process, and other required periodic processes
- Handle access provisioning and de-provisioning tasks as assigned, adhering to established deadlines
- Conduct tasks related to all layers of the account management lifecycle
- Create and manage Roles needed to support the onboarding of new applications by the Bank
- Assist with efforts to modernize and mature the Bank’s access management program and practices
- Act as IAM liaison by building relationships and collaborating with key IAM stakeholders across the organization
- Conduct ongoing training and outreach sessions with IAM team members, end users, role owners, and stakeholders
- Identify and drive process improvements, self-service, and automation opportunities
- Collborate with the IAM Development and Project team to identify defects, bugs, or enhancements to the IAM platform
- Facilitate and coordinate UAT and validation activities for IAM and other related deployments and changes
- Create, update, and maintain documentation of IAM procedures and processes
Thanks & Regards,
Ram Kumar
Technical Recruitment Manager
Email: kumar@itvisiongroup.com
India: Unit.2138, Part,2nd Floor, SyNo.126,
Shanta Sriram Techpark, Gachibowli, Hyderabad, Telangana -500032.
US: 12200 Ford Rd, Suite A476, Irving, TX 75234.
