Helpdesk Specialist with O365, Active Directory, ITSM and VMWare Albany, NY (Day 1 onsite

Day 1 onsite in Albany, NY
Pay rate – $40/hr on C2C

Please note that this position requires an in-person interview in Albany, NY, and there are no exceptions for virtual interviews

Helpdesk Specialist with O365, Active Directory, ITSM and VMWare

Please find the below JD

Job Title: HBITS-07-14670 – Helpdesk Specialist with O365, Active Directory, ITSM and VMWare

Duration: 24 months

Location: Albany, NY(Day 1 onsite)

 

Requested Qualifications

36 months experience managing support requests on a level 2 help desk, Hands on and End user-oriented support                          

36 months experience resolving hardware and software issues and troubleshooting Window 11.                              

36 Months experience with the installation and support of O365 and Outlook in an enterprise environment.                            

36 months experience using Lansweeper, Remote desktop and Active Directory, all three are required.                                  

36 months experience using ITSM service desks & ticketing systems. 36 months experience configuring and installing windows-based hardware, peripherals, network printers and thin clients. 36 months experience imaging computers.                            

36 months experience supporting RSA Console                        

36 months experience utilizing Vmware / Omnissa to support virtual desktops.                          

36 months support & understanding of common mobile device issue      

 

Regards

Ranga Reddy, Account Manager

1149 Bloomfield Ave. Clifton, NJ 07012

 rreddy@sprucetech.com