Helpdesk Specialist C2C jobs 30 months – Menands, NY

Day 1 onsite in Menands, NY

 

Helpdesk Specialist

 

Pay rate – $60/hr on C2C

 

Please find the below JD

 

Job Title: HBITS-07-14481 – Helpdesk Specialist

Duration: 30 months

Location: Menands, NY(Day 1 onsite)    

 

Requested Qualification

84 Months experience on Helpdesk duties, taking calls and dealing with customers and taking Level 2 application related tickets.                                

36 Months experience of reviewing and enforcement of Security compliance policy and procedure.                               

36 months experience documenting/writing training materials.                            

36 Months developing and delivering employee training materials.                                  

36 Months experience troubleshooting access issues/permissions, individual accounts, hardware, and applications.                             

36 months experience lifting up to 25 lbs. of equipment and running cable over and under furniture.                             

36 Months experience using Ticket tracking systems (ITSM, Redmine, or equivalent).     

 

Regards

Ranga Reddy, Account Manager

1149 Bloomfield Ave. Clifton, NJ 07012

 rreddy@sprucetech.com