Day 1 onsite in Menands, NY
Helpdesk Specialist
Pay rate – $60/hr on C2C
Please find the below JD
Job Title: HBITS-07-14481 – Helpdesk Specialist
Duration: 30 months
Location: Menands, NY(Day 1 onsite)
Requested Qualification
84 Months experience on Helpdesk duties, taking calls and dealing with customers and taking Level 2 application related tickets.
36 Months experience of reviewing and enforcement of Security compliance policy and procedure.
36 months experience documenting/writing training materials.
36 Months developing and delivering employee training materials.
36 months experience lifting up to 25 lbs. of equipment and running cable over and under furniture.
36 Months experience using Ticket tracking systems (ITSM, Redmine, or equivalent).
Regards
Ranga Reddy, Account Manager
1149 Bloomfield Ave. Clifton, NJ 07012
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