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Hello,
Greetings for the day!!!
Job Title: Desktop Support
Location: Chicago, IL.
Duration: Long-term.
Experience: 5+ years
Client is looking for a desktop support experience to help augment the current on site IT team, looking to have them start ASAP.
- Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks.
- Troubleshoot all information technology issues, including software, hardware, and networking.
- Monitor installed systems, identify problems, and take corrective action.
Role Responsibilities:
- Provide basic technical support to Client.
- Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.
Requirements:
3 – 5 years of related work experience, or an equivalent combination of education and experience.
- 3 – 5 years of customer service experience.
- Excellent communication skills.
- The ability to work in a team environment and commit to a flexible work schedule.
Preferences:
- 3-5 years technical experience a plus.
- Previous experience troubleshooting desktop, printer and notebook issues.
- Very strong user and support of MSOffice.
Abhinand K
US IT Recruiter
D: +13128963994
E: abhi@axiomtechgroup.com
W: https://axiomtechgroup.com
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