Hello, Greetings for the day!!! Job Title: Desktop Support Location: Chicago, IL. Duration: Long-term. Experience: 5+ years Client is looking for a desktop support experience to help augment the current on site IT team, looking to have them start ASAP. - Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks.
- Troubleshoot all information technology issues, including software, hardware, and networking.
- Monitor installed systems, identify problems, and take corrective action.
Role Responsibilities: - Provide basic technical support to Client.
- Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.
Requirements: 3 – 5 years of related work experience, or an equivalent combination of education and experience. - 3 – 5 years of customer service experience.
- Excellent communication skills.
- The ability to work in a team environment and commit to a flexible work schedule.
Preferences: - 3-5 years technical experience a plus.
- Previous experience troubleshooting desktop, printer and notebook issues.
- Very strong user and support of MSOffice.
Abhinand K US IT Recruiter D: +13128963994 E: abhi@axiomtechgroup.com W: https://axiomtechgroup.com | 
