Cyber Ops Lead I SOC Lead (8+ years exp)
Draper, UT ( Need local candidate only)
Contract
ROLE DESCRIPTION
• 5+ years of experience in a Security Operations Center or similar cyber defense role, including at least 1-2 years in a lead, senior analyst, or shift-lead capacity
• Act as the primary liaison between Cyber Defense and Tech Operations on issues that span both teams (eg., system changes, outages, access requests, infrastructure-related findings).
• Lead day-to-day SOC operations, including monitoring, alert triage, and initial incident response.
• Working knowledge Of SIEM, EDR, and case/ticket management tooling
SKILLS_REQUIRED
“Case & Queue Management
• Own the SOC case queue: triage incoming alerts, tickets, and requests; assign priority and
ownership; track cases through to resolution.
• Maintain SLAs for case handling and escalation; identify and clear bottlenecks before they become backlogs.
• Ensure consistent documentation, categorization, and closure quality across all cases.
SOC Leadership & Operations
Lead day-to-day SOC operations, including monitoring, alert triage, and initial incident response.
• Coordinate shift coverage and on-call rotations to maintain continuous monitoring.
• Serve as a senior escalation point for analysts on complex or ambiguous cases.
• Drive continuous improvement Of detection content, playbooks, and standard operating procedures.
Partnering with Technology Operations
• Act as the primary liaison between Cyber Defense and Tech Operations on issues that span both teams (eg., system changes, outages, access requests, infrastructure-related findings).
• Coordinate response and remediation activities that require Tech Operations involvement, ensuring clear handoffs and shared visibility into status.
• Participate in change management and operational reviews where security input is needed.
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