Role- ServiceNow Now Assist Developer
Location- Dallas, TX or Bridgewater, NJ
Job Description
Key Responsibilities
1. Now Assist Development & Implementation
- Design and implement ServiceNow Now Assist capabilities:
- Virtual Agent & conversational AI
- AI-powered Search & experience flows
- Case, Incident, Request Summaries
- Developer Assist productivity tools
- Generative AI work notes and responses
- Build custom AI skills, prompt templates, and automation flows
2. AI & Workflow Automation
- Integrate Now Assist with core modules:
- ITSM, ITOM, CSM, HRSD
- Develop intelligent workflows using:
- Implement AI-based recommendation engines and automation frameworks
3. ServiceNow Development
- Configure and customise ServiceNow platform as per business requirements
- Build scalable solutions aligned with enterprise architecture
- Maintain CMDB integrity and data quality
- Develop integrations using APIs, connectors, and ServiceNow frameworks
Thanks & Regards
Rahul Pandey
