C2C Hiring – ServiceNow SPM Architect – REMOTE

Extensive knowledge of ServiceNow, solid technical knowledge of client/server applications and their associated infrastructure and network requirements.

Excellent oral and written skills are a must as the role frequently conducts presentations to and interacts with all levels of Capgemini and Client organizations, creating the content, and writing and editing deliverables.

Proficient ITIL Process knowledge as the role uses that knowledge combined with ServiceNow knowledge to assist in the design of the solution, and in assisting the client to define their requirements for ServiceNow configuration. The goal is to strongly urge the use of Capgemini-defined functionality of the toolset to satisfy client requirements in lieu of creating one-off solutions.

Ability to work under pressure and manage to deadlines

A minimum of three years IT leadership experience as a team lead, project manager, or service delivery manager

At least five years ServiceNow development and support experience

ServiceNow CSA Certification

ServiceNow CTA Certification (Preferred)

ServiceNow SPM Certification

ServiceNow accreditation as a professional ServiceNow Engineer desired