Business Analyst
Hello
Job Title: ServiceNow Business Analyst
Location: New York, NY (onsite)
Duration: Contract
Client: Viacom
SF ID: 1255258
Need only Visa Independent candidates
Job Description:
- Minimum of 8+ years of experience as an ITSM business analyst
- Minimum of 5+ years of experience working with the ServiceNow platform as an business analyst
- Minimum of 5+ years of experience working with as an implementation partner to assist organizations in ServiceNow migrations
- Understanding of the Incident, Problem, Change, Configuration, Knowledge, and Request Management processes
- Experience in test plan creation and execution, including automated test scripts
- Experience implementing systems using the Agile/Scrum methodology, including the user of Jira
- Experience in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design
- Experience designing and implementing IT process workflows, procedures, and technical standards
- Solid understanding of service management as it pertains to IT services
Manoj Kumar Sr. Technical Recruiter
D: 4699208131 | manojdivvela@caprusit.com
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