Dynamics CRM App Support Dev/Analyst :: Malvern, PA Onsite

Job Role: Dynamics CRM App Support Dev/Analyst

Job Location: Malvern, PA Onsite (5days/week)

Job Type: Contract

Pay Range: $60 –$62 /hour

Role Descriptions:

Dynamics CRM App Support Dev/Analyst

Technical/Functional Skills     

Ability to troubleshoot and work independently on priority issues/tickets based on the Prod/non-Prod issues

Development & design expertise in Dynamics CRM technical like Dataverse, Power Platform tools like power automate/canvas & model driven apps

Ability to develop plugins, JS, power automate flows

Configure CRM components

Ability to model in CRM Data based on requirements

Integrations using Power Automate and Connectors, APIs – Previous experience on Workflow tools esp. Power Automate or custom API development

Worked with Microsoft, Third Party and Project teams on various support issues based on support SLAs

Microsoft C# skills to develop CRM custom extensions/Plugins

Worked in Solution deployments, ALM and CRM Solutions, Security design

Troubleshooting & solution achiever for the application development issues with team collaboration

Worked on Reports OOB, Dashboard and Power BI

Worked on Copilot within D365 and M365 and Copilot studio/Azure AI foundry and developed agents and/or chatbots using Copilot Studio

Good Communication

D365 Certification – PL 600/200 or AB 100

Knowledge about Azure Components and AZ 900 certification is preferred.

Roles & Responsibilities        

Able to work in agile delivery model & stakeholder management.

Create design by interacting with client stakeholders.

Able to provide solutions to the CRM requirements in tight time schedule

Conduct CRM solution approach workshops to the stakeholders

Create High Level Technical design

Manage CRM environments for testing, UAT and production.

Deployment Support of the CRM solution

Skills: Digital : Microsoft Dynamics 365 CRM Functional

Experience Required: 6-8