- 3ā4+ years of ServiceNow Development, Administration, or Engineering experience in an enterprise environment.
- Hands-on experience implementing and configuring ServiceNow Virtual Agent.
- Strong expertise in ServiceNow Service Catalog, including Catalog Items, Record Producers, and Request Fulfillment.
- Experience developing Virtual Agent conversation flows, topics, and workflows.
- Experience integrating ServiceNow Virtual Agent with Incident Management and Service Catalog.
- Strong knowledge of ServiceNow Employee Center.
- Experience with workflow configuration and automation within ServiceNow.
- Strong troubleshooting, analytical, and problem-solving skills.
- Experience with testing, deployment, and documentation of ServiceNow solutions.
- Excellent verbal and written communication skills with the ability to collaborate with technical and business stakeholders.

Infojini Inc.
Desk : 332-244-7913
Email : Karan.kumar@infojiniconsulting.com
Our Website: www.infojiniconsulting.com