Job Title: Shopify Product Manager – eCommerce StoreFront
Location: Philadelphia, PA(Onsite) (Locals Preferrable)
Job Type: Contract
Project duration: 1 year, with possible extension
Job Description:
· The Product Manager, eCommerce role will lead the product strategy and roadmap execution within the US for our Storefront Experience team.
· This role will be critical in creating customer-facing features and operational tools to unlock growth opportunities across our multi-tenant eCommerce ecosystem.
· The ideal candidate will bring a deep understanding of the Shopify platform, an extensive history of driving results, and managing the end-to-end product lifecycle.
· This role will partner closely with technical product managers, engineering, UX, and business stakeholders to identify problems, define solutions, and manage product delivery from concept to launch.
Required Skills:
- The ideal candidate has 3-5+ years working in product management with a deep understanding of eCommerce platforms and tools.
- Deep Shopify Plus ecommerce platform background, including installing and customizing new Shopify themes, apps, and API integrations, checkout extensibility, and third-party apps.
- Strong analytical skills and data-driven mindset.
- Ability to manage multiple priorities & stakeholders in a dynamic environment.
- Demonstrated ability to lead and deliver complex projects from conception to completion, with measurable outcomes.
- Experience managing agile development cycles and working with both technical and non-technical stakeholders.
- Ability to collaborate with eCommerce, data, and operations stakeholders to understand and influence product strategy and roadmaps, aggregate and conceive ideas for enhancing product performance and achieving product success/KPIs.
- Strong problem-solving, communication, and prioritization skills.
- Proficiency with tools like JIRA, Confluence, Monday.com, Google Analytics, and Shopify Admin.
- Experience in the music and / or entertainment industries.
What You’ll Do:
Strategy
- Help to shape the product strategy that supports the goals and vision of the eCommerce Storefront Experience team with a focus on delivering visual excellence in addition to both customer-facing and end-user features including:
- Implement innovative features across our storefronts that focus on improving conversion rate/AOV, site navigation, site responsiveness, and the overall fan experience.
- Optimize theme setup and configuration to drive operational improvement across our Creative and Store Management teams.
- Ongoing solutions to enhance our store themes for both customers and end-users.
- Evaluate emerging trends in headless commerce, Shopify APIs, and app integrations to identify opportunities for innovation and optimization.
Cross Functional Collaboration
- Work with Business Analysts, UX Research/Design, Technical Product Managers, Regional Product Managers, and 3rd Party Vendors to translate the product vision and business requirements into actionable steps.
- Partner with developers on projects including but not limited to: custom app development, Shopify theme enhancements, and integrations.
Requirements Gathering
- Gather and document business requirements from internal stakeholders, data, and customer or user feedback to develop thorough product requirements documents.
- Translate business and customer problems into clearly defined requirements.
- Prioritize features and functionality that will be most impactful to the business goals.
Project Management
- Drive executional excellence through the end-to-end delivery of e-commerce projects, with close collaboration with technical product managers to ensure that efforts are completed on time, within scope, and with measurable impact.
Stakeholder Management
- Serve as the primary point of contact for business stakeholders to ensure their needs are understood, met, and exceeded.
- Effectively communicate product vision, status, tradeoffs, and delivery plans clearly across technical and non-technical teams.
- Manage alignment across departments when limitations or technical constraints impact business expectations.
Roadmap Planning and Management
- Own the product roadmap for the eCommerce Storefront Experience team.
- Maintain a groomed and prioritized backlog.
- Ensure the roadmap is prioritized by business need and impact.
Data Analysis
- Analyse key performance indicators and understand end-user processes and workflows to identify opportunities for growth and optimization for the eCommerce Store Admin and Operations team.
User Acceptance Testing
- Lead UAT efforts with business stakeholders, ensuring the delivery of projects are successful and are aligned to business requirements.
- Write and manage test scenarios.
- Monitor feedback to ensure zero-defect releases.
Documentation Writing
- Produce and maintain comprehensive user documentation in collaboration with technical and business stakeholders.
- Create and share enablement content for cross-functional business teams—such as playbooks, how-to guides, or troubleshooting steps.
Thanks & Regards,
Harshith Reddy
