Job ID: 160128
Client: University of Wisconsin–Madison (UW Madison)
Agency: Information Technology / Office of Learning & IT Services
Client Location: Madison, WI
Work Arrangement: 100% Remote – Anywhere in the United States
Rate: Up to $60/hr C2C/1099 ( No Flex )
Payment Terms: Bi-Weekly – Paid When Paid
Position Overview
The University of Wisconsin–Madison is seeking an experienced Zoho CRM Integration Specialist to evaluate, redesign, enhance, and support a complex Zoho implementation used by the Office of Business & Entrepreneurship (OBE).
The organization has already deployed multiple Zoho products but is experiencing implementation challenges. The selected consultant will perform a comprehensive assessment of the current environment, develop a remediation roadmap, implement improvements, optimize integrations, and establish best practices and documentation standards.
The ideal candidate will have extensive hands-on experience with the Zoho product suite, Deluge scripting, JavaScript development, XML integrations, and enterprise CRM implementations.
MUST-HAVE REQUIREMENTS
Zoho Product Suite Experience (3+ Years Required)
Hands-on experience with the following Zoho modules:
Required Modules
Zoho CRM
Zoho Campaigns
Zoho Backstage
Zoho Analytics
Candidates must have direct experience with all listed modules.
Zoho Development & Customization (10+ Years Required)
Strong experience designing, developing, testing, and implementing:
Zoho Customizations
Zoho Workflows
Zoho Automation
Zoho Business Processes
CRM Enhancements
Application Configuration
Deluge Scripting (10+ Years Required)
Hands-on experience with:
Deluge (Data Enriched Language for the Universal Grid Environment)
Workflow Automation
Business Logic Development
Custom Functions
API Integrations
JavaScript Development (10+ Years Required)
Experience with:
JavaScript Customizations
Client-Side Development
UI Enhancements
Integration Development
Application Logic
XML Development (10+ Years Required)
Strong experience creating and maintaining:
XML Files
XML Schemas
XML Integrations
Data Exchange Standards
Structured Data Configurations
Key Responsibilities
Zoho Environment Assessment
Review and assess the existing Zoho implementation.
Identify architecture, configuration, workflow, and integration issues. Develop a comprehensive improvement roadmap. Application Development & Integration
Design and develop:
Zoho CRM Applications
Zoho Flows
APIs
Reports
Dashboards
Screen Layouts
Enterprise Integrations
Business Process Improvement
Work directly with leadership and stakeholders.
Analyze current workflows.
Recommend process improvements.
Align solutions with Zoho best practices.
Testing & Deployment
Develop test plans.
Execute software testing activities.
Support migrations and production deployments.
Validate system functionality.
Documentation
Create and maintain:
Technical Documentation
System Architecture Documentation
Development Standards
Process Documentation
Support Procedures
Collaboration
Work with project teams to estimate development effort.
Participate in planning sessions.
Provide technical consultation and recommendations.
Required Technical Skills
CRM & Zoho Technologies
Zoho CRM
Zoho Campaigns
Zoho Backstage
Zoho Analytics
Zoho Flow
Zoho APIs
Zoho Dashboards
Zoho Reporting
Development Technologies
Deluge
JavaScript
XML
API Development
Integration Development
Software Engineering
Software Design
Development
Testing
Troubleshooting
Documentation
Preferred Qualifications
Education
Bachelor's Degree in:
Information Systems
Computer Science Software Engineering Related Technical Discipline or equivalent professional experience.
Additional Knowledge Areas
Systems Analysis
Technical Documentation
Monitoring Tools
Reporting & Analytics
Enterprise Application Integration
Web Services
Integration Architectures
