Job Title: IT Technical Support SME
Location: Warren, NJ
Interview: Video Interview
Location: Warren, NJ
Interview: Video Interview
Description:
Bachelor's degree (four-year) from university
8+ years hands on experience in IT Service Desk and Field Support environments.
Extensive experience maintaining and troubleshooting Windows PCs and environment
Excellent Communication skills and stakeholder management skills with strong Customer Service attitude
Technical Skills Required
Experience in setup, administration & support of the following:
Azure Portal (Azure VD, Entra ID)
Intune, including Company Portal
M365/Exchange Admin Center
Microsoft Teams Admin Center
Active Directory
Power
Automation
Endpoint Central
Microsoft Windows 11
Experience in the following systems:
MS Teams Conference AV system
Mobile devices (iPhone/iPad)
CyberArk Endpoint Privilege Manager
CyberArk Privileged Access Management
GPO
DHCP
DNS
Zscaler
Okta
Bitlocker
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