Job Title: Dynamics 365 SME (44443-1)
Location: Culver City, CA-Onsite
Duration: 6 Months
Pay Rate Range: $ 74.54 – 79.54/hr.
Note: PP number must & Candidate should hold min 12+yrs experience
Job Description:
• Provide support for Dynamics 365 platform usage, focusing on issue resolution, basic configuration assistance, and coordination with internal or vendor teams
• Required experience: 8–12 years of hands-on Dynamics 365 experience
• Troubleshoot user-reported issues across supported D365 modules, including L2 incident management (break-fix, service requests), L3 problem fixes, minor changes, evergreen processes, customizations, continuous improvements, and integrations, and L4 product vendor coordination
• Assist with role-based access, form behavior, and record visibility
• Support system updates, integrations, and platform health monitoring based on operational standards
• Design and implement CRM integrations and data migration strategies
• Develop custom workflows and perform system troubleshooting
• Utilize SQL Server for database management and reporting
• Create dashboards and reports using Power BI
• Develop scripts and customizations using JavaScript
• Required technical skills: Microsoft Dynamics 365, CRM integration, data migration, custom workflows, system troubleshooting, SQL Server, Power BI, JavaScript
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