- Lead technical onboarding and implementation for new customers, including planning, scoping, milestones, and success metrics
- Own the post-sales relationship from a technical standpoint, serving as the main point of contact for customer engineering and security teams
- Develop and execute structured implementation plans to ensure customers achieve First Time to Value quickly and reliably
- Proactively manage risk by identifying blockers, misaligned expectations, or skill gaps – on either side – and escalating as needed
- Collaborate cross-functionally with Sales, Engineering, Services and Product to ensure successful handoffs and knowledge sharing
- Document repeatable processes, technical guides, implementation templates, and internal runbooks
- Coordinate support needs, triage technical issues, and ensure efficient collaboration with Support and Dev. teams
- Act as a customer advocate, gathering feedback and insights to inform roadmap and future services
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12+ years in a Post-Sales technical role (e.g., TAM, Solutions Engineer, Integration Engineer, Implementation Consultant, or similar)
- Experience building and/or deploying AI Systems/Applications
- Strong understanding of enterprise infrastructure (e.g., networking, containers, security protocols)
- Experience leading technical deployments (on-prem, hybrid, or complex SaaS integrations)
- Experience working with enterprise customers in regulated industries (huge bonus: AI/ML or cybersecurity products)
- Excellent communication and project management skills – you can set expectations, drive timelines, and keep everyone aligned
- Ability to thrive in a high growth environment – comfortable with ambiguity, self-directed, and proactive.
- Red Hat Certified Specialist in OpenShift Administration – nice to have
- Build and improve LoRA and full fine-tuning workflows (PyTorch + PEFT + CUDA)
- Own dataset ingestion, transformation, and validation
- Work within existing config and logging contracts shared with other platform teams
- Strong Python and hands-on PyTorch experience
- Experience with LoRA or full fine-tuning of LLMs
- Comfort debugging CUDA/GPU training workloads
- Experience building data ingestion/validation pipelines
SVK Technology Solutions, Inc
Email: Srikanthreddy@svktechinc.com | www.svktechinc.com
51 Cragwood Rd, Suite 301, South Plainfield, NJ 07080
PH: 609-904-0029 | Fax: 609-754-3700
An E-Verified company |An-Equal Employment Opportunity Employer Opportunity Employer
LinkedIn: –https://www.linkedin.com/in/srikanth-reddy-lion-90954739/