Primary Job Duties & Tasks - Work with stakeholders and development team to determine project scope and vision, gather and prioritize collected requirements
- Communicate changes, enhancements, and modifications verbally or through written documentation
- Be perceptive, creative and a reliable problem-solver
- Be independently motivated to take end-to-end ownership of your projects
- Ensure technology solutions align with business needs and strategic goals
- Research, document, test and leverage business solutions
- Create deliverables such as activity diagrams, use cases, user stories, entity relationship diagrams, state transition diagrams, etc.
- Verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
- Troubleshoot and resolve complex problems utilizing knowledge of software applications and configuration
- Assist with quality assurance / testing of products and solutions
- Maintain procedures manuals and system documentation
- Develop prototypes of interfaces and attributes, as needed
- Conduct research on software and hardware solutions to support recommendations, analyzing current and future technology trends
Specific Knowledge, Skills & Abilities - Bachelor’s degree in Computer Science, Engineering, MBA or related field preferred
- 7+ years of experience in a business analyst role with demonstrated success creating analyzing business and technical requirements, elicitation, modeling, verification, and methodology development
- Experience in a technical business systems analyst position with a proven track record to work under pressure and deliver
- Deep understanding of Agile methodologies and tools like Azure DevOps
- Ability to understand customer requirements and translate these into solution specifications and system designs and communicate effectively with both technical and business team members
- Ability to express complex technical concepts (APIs, Architecture, System Design) effectively to people of varying disciplines and levels within the organization
- Proficient in Relational Database Manage Systems & Reporting, like SQL Server, Power BI, Other
- Proven ability to be motivate and drive cross-functional teams with attention to detail and strong negotiating skills with minimal direction
- Excellent written and verbal communication skills, demonstrated initiative, strong work ethic, attention to detail, and a desire to succeed
- Experience with smart devices, software and hardware preferred
General Knowledge, Skills & Abilities The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the following areas: - Communication: Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.
- Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.
- Decision Making: Makes sound, well-informed, and objective decisions.
- Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.
- Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.
- Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations.
- Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.
- Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.
Education and Certifications Bachelor’s or Master’s Degree in Business Administration, Computer Science, Information Systems, or another related field. Or equivalent work experience. |
