Position Description Senior Systems Analyst works closely with Functional teams, Product Owners and Technical team to provide functional, technical and management support of Eligibility & Enrollment application of Medicaid. This position will independently perform a full range of responsibilities including analyzing diverse problems and determining solutions and understanding and applying industry best practices. This position also serves as a lead for business analyst team. Provide the following duties: - Elicit requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
- Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements.
- Utilize experience in using enterprise-wide requirements definition and management systems and methodologies required.
- Successfully engage in multiple initiatives simultaneously (working on parallel development teams)
- Work independently with users to define concepts and under direction of project managers
- Drive and challenge programs on their assumptions of how they will successfully execute their plans
- Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
- Develop requirements specifications according to standard templates, using natural language.
- Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
- Be the liaison between the programs, development teams and support teams.
- Fully utilizing Microsoft Team Foundation Server (TFS) from a BA perspective, tracking: requirements, work items, bugs, deliverables, builds, and source code.
- Track progress and review project tasks to make certain deadlines are met appropriately.
- Follow Scrum/Agile Methodology
Skills Required Strong analytical, technical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. - Skills in facilitating Joint Application Design (JAD) sessions
- Extensive experience with Change and Configuration Management
- Extensive experience with project development methodology and able to apply methodology in a practical manner
- Ability to work independently and not rely on State or other team members for direction
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
- Proficiency with MS Office (including Word, Excel, Outlook, PowerPoint, Access) and Visio
- Proficiency with MS Team Foundation Server (TFS)
- Fully utilizing Microsoft Team Foundation Server (TFS) from a BA perspective, tracking: requirements, work items, bugs, deliverables, builds, and source code.
- Track progress and review project tasks to ensure certain deadlines are met appropriately.
- Follow Scrum/Agile/Waterfall/Hybrid/SDLC Methodologies.
- Follow State Medicaid and CMS policies, procedures and standards.
- Refer to and use Medicaid guidelines, templates and examples.
- Skills to work on Business Case documentation, gather and document Business, User, Functional, and Technical requirements
- Skills to create Use Cases, prepare GUI wireframes (Screen and Interface designs), prepare and maintain Requirements Traceability Matrix
- Knowledge with COTS and SAAS products requirements
Skills Preferred - Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
- Knowledge of Medicaid and Children’s Health Insurance Program (CHIP) Eligibility and Enrollment (E&E)
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
- Proficiency with MS Office (including Word, Excel, Outlook, PowerPoint, Access) and Visio
- Proficiency with MS Team Foundation Server (TFS) preferred
Experience Required - Seven years’ experience as a System Analyst or Business Analyst:
- Experience facilitating requirements sessions
- Experience with Change Management
- Working hands-on with all aspects of the System Development Life Cycle
- Excellent written and verbal communication skills
- Ability to develop and negotiate win/win solutions to project issues
- Extensive experience with system requirements and their constraints/dependencies
- Experience with software development methodology
- Experience with Eligibility and Enrollment (E&E) for Medicaid and Children’s Health Insurance Program (CHIP) business areas required
- Must be able to work independently on all assigned tasks
Experience Preferred - Experience with State Government, Medicaid, CHIP and DHR business area or healthcare industry
Education Required - Bachelor’s Degree in Computer Science, Information Systems, Business Administration or other related field. Or equivalent work experience
· Certification |
