Urgent Need ServiceNow Architect Location – Dallas, TX Onsite From Day 1

We are looking for architect as per attached JD and with experience with below modules:

1. ITSM
2. ITOM
3. ITAM

Expertise in understanding the customer business need and decipher it for technical development in ServiceNow
· Specialization in designing solutions on ServiceNow platform basis the customer need
· Specialization in providing scope, effort estimates and suggesting development methodology for
the required ServiceNow solutions
· Experience in creating user stories or work breakdown structures to enable the technical team to work upon deliverables
· Experience in tracking work items and reporting the progress to different stakeholders
· Experience in handling escalations from within the team as well as project stakeholders
· Know how to conduct requirement gathering for ServiceNow implementation
· Experience in designing Technical (LLD) Design Documents, Training Documents etc.
· Experience in conducting Technical Reviews, End User Trainings
· Strong Experience in configuration of IT Service Mgmt. – Incident Mgmt., Problem Mgmt., Change Mgmt., Release Mgmt., Service Request, Service Portal, Service Catalog, Asset and User Set up
· Strong development experience in ServiceNow (REST/SOAP Web Services, java scripting etc.)
· Experience in configuration of CMDB, Asset Mgmt. and Orchestrations for SW Dist.
· Expertise in setting up ServiceNow ITBM – Project, Portfolio, Demand, Resource and Finance
· Expertise in designing ServiceNow Reports and setting up Performance Analytics
· Experience in creating custom processes, custom 3 rd party integrations and custom applications
· Demonstrate an awareness of Best Practices of ServiceNow implementation
· Ability to work, lead and manage a global team
· Experience in project management and understanding of the contracts, etc. to lead the project delivery
· Experience in coordination with different stakeholders both customer and internal to effectively deliver the project on time, within scope and within budget
· Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
· Good English communications skill to communicate effectively with team members and customers
· Knowledge of ServiceNow upgrade, cloning and working with ServiceNow HI support team
· Experience in the set up of ServiceNow integration (LDAP/SSO, Email, Chat, etc.)
· Experience & Knowledge of Domain separation implementation
· Experience in Data segregation.