Role: Project Manager With Service Now
Location: Remote
Contract
Mandatory Skill sets:
Minimum 12+ years of PM experience; must have worked on Service Now project
Project Management Tools: Proficiency with project management software (e.g., MS Project, Jira, Trello) and Microsoft Office tools (Excel, Word, PowerPoint
Minimum 5+ years of experience in project management, successfully leading and delivering projects.
Strong verbal and written communication skills, with the ability to present project status, risks, and strategies to stakeholders and management clearly.
Position Summary:
We are seeking a skilled and experienced Project Manager with minimum 6+ years of experience in managing projects.
The ideal candidate will have excellent communication and presentation skills, the ability to lead teams, and the capacity to document and ensure timely delivery of project deliverables.
The Project Manager will be responsible for overseeing all aspects of project execution, from planning to completion, ensuring alignment with business objectives and stakeholder expectations.
Key Responsibilities:
• Project Planning & Execution: Develop detailed project plans, including scope, timelines, and resource allocation, and ensure successful execution to meet project goals.
• Team Leadership: Lead and manage cross-functional project teams, ensuring effective collaboration, motivation, and team performance.
• Deliverable Management: Ensure all project deliverables are documented and completed on time, in line with client and business requirements.
• Communication & Reporting: Regularly communicate project status, risks, and updates to stakeholders and senior management through clear, concise reports and presentations.
• Risk & Issue Management: Identify, assess, and manage project risks and issues, ensuring timely resolution to avoid project delays or scope changes.
• Stakeholder Engagement: Maintain strong relationships with key stakeholders, ensuring their requirements are captured and addressed throughout the project lifecycle.
• Resource Allocation & Budgeting: Manage project resources effectively, ensuring the project stays within budget and on schedule.
• Documentation: Maintain comprehensive project documentation, including project plans, progress reports, risk logs, and post-project reviews.
Key Requirements:
• Experience: Minimum 5+ years of experience in project management, successfully leading and delivering projects.
• Exposure to Service now platform is critical and should have worked in a service now project.
• Leadership Skills: Proven ability to lead and manage teams, fostering a collaborative and high-performance environment.
• Communication Skills: Strong verbal and written communication skills, with the ability to present project status, risks, and strategies to stakeholders and management clearly.
• Documentation Skills: Excellent documentation skills, with attention to detail in capturing project deliverables, timelines, and progress.
• Time Management: Demonstrated ability to manage multiple projects and priorities, ensuring timely delivery of project milestones.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to address project challenges and find effective solutions.
• Project Management Tools: Proficiency with project management software (e.g., MS Project, Jira, Trello) and Microsoft Office tools (Excel, Word, PowerPoint).
Preferred Qualifications:
• MBA from a top-tier Indian Institute of Management
• Certifications: PMP, PRINCE2, or other relevant project management certifications is a plus.
• Experience in creating BRD (Business Requirements Document)
• Industry Experience: Experience in managing projects in IT Industry will be a plus.
• Agile Methodology: Experience working in Agile or hybrid Agile project environments.
• SNOW Knowledge: Experience/Knowledge with SNOW platform and modules like ITSM/HRSD/CSM is a plus.
Kishore Reddy
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