sbandari@eminent8.com
srikanth@aventerpriseinc.com
fayaz@teksky.com
adithya@trendytechsol.com
krupa@ittblazers.com
harsh@elitemente.com
santhosh.d@ikonsys.net
mohan@confluxsystems.com
shyam@unisoftllc.com
chris@spertaj.com
bhargav@it-resinc.com
raghav@allianceit.com
sateesh@vejars.com
rama.kadvithri@gmail.com
hareef@eurekainfotech.com
rsai@compunnel.com
mj.ali@ncsofferings.com
sunil@vertexincorp.com
firoz@samuraiinfotech.com
ahmed@logging-in.com
shiva@artisanittechnologies.com
alex@lorhancorp.com
kevin@kairostech.com
rana@cloudhubitsolutions.com
martin@noblesoft-solutions.com
mounika@trisynctech.com
vinay@sriinfotech.us
narasar@sun-itsolutions.com
cpuppala@sageitinc.net
prasadbolli11@gmail.com
rakhy.recruiter@gmail.com
harika@zettaprime.com
sainath@spryinfosol.com
kareem.m@pantarsolutions.com
nagendra.recruiter1@gmail.com
nagendra@synccoretech.com
mark@excelonsolutions.com
manoj.recruiter75@gmail.com
lakshmi@anveta.com
nag@gdminc.net
arjun.itsales@gmail.com
srikanth.gkss@gmail.com
narendrachowdary1999@gmail.com
skaringula@sageitinc.net
jenny@emvia.com
saima@signiwis.com
mani@sapphiresoftwaresolutions.com
iammanisha47@gmail.com
kishore.g@smtworks.com
paul@affirmtec.com
saikrishna@ikonsys.net
shiva@mroads.com
kiran@donatotech.net
sales@sriven.us
harry@teczones.com
theja@amerinntech.com
ajay@xtracitsolutions.com
ayessha@ellure-consulting.com
lehar@imindsinc.com
steve@stattechsolutions.com
jessy@theegiants.com
shuma@dazzlon.com
rakhi@advithri.com
sneha@veracity-us.com
stan@affirmtec.com
adam@blucapsoft.com
anji@donatotech.net
sandy@ez4tech.com
kevin@brillfy.com
saikrishna@eliteitp.com
yogesh.v@cogentibs.com
savithasandeep@gmail.com
raju.kaguturi@mitresource.com
chaitanyasalesit@gmail.com
santosh@klaxontech.com
niranajn@sharpitco.com
kjoshi@clientservertech.com
swaroop@intecait.com
samdeep.adwait@gmail.com
dkarre@sourceconsult.net
mugdha@craftner.com
harshitha@celoristech.com
prasadn@vejars.com
ajay.kumar@compunnel.com
farooqmohammed313@gmail.com
shekar@paramountsoft.net
jayakar@infonetllc.com
bhaskar.kumar@pamten.com
benchsalesvijay@gmail.com
adirai@infowaygroup.com
abhishek@numerodata.com
mirzabaig.shaheriyar@gmail.com
bhaskar@smtworks.com
junaid@usmsystems.com
santosh@dazzlon.com
kalyanp@ascentitsolutions.com
srikanth@techorbit.com
bishal.salesteam@gmail.com
arvind@hysphere.com
ramakrishnab@softworldusa.com
saibersysbharath@gmail.com
sairamkatta200@gmail.com
pramodsalesrec@gmail.com
prabhakar.c@centraprise.com
sheeba@molinatek.com
sushma@o2inc.net
mahesh@dizercorp.com
sridhar@tekleaders.com
sowmya.a@itvorks.com
ashok@izealinc.com
ashok.benchales@gmail.com
jmpgusit@gmail.com
prashanth@thoughtbyte.com
sales9@lorhancorp.com
About Author
Service Now Consultant
Smithfield, VA
Contract to Hire
As part of the Global Applications & Operations team, the ServiceDesk Analyst plays a vital role in Service Data analytics, facilitating continuous improvements, enhancements, monitoring, and organizational changes related to ServiceDesk. S/he is versed with ITSM principles to help maintain best in class service models for Incident, Problem, Knowledge, and Service Catalog management at Smithfield. The analyst also performs basic cost-benefit analysis, interdependency analysis, and prioritization exercises related to ServiceNow service adoptions and system changes.
ESSENTIAL RESPONSIBILITIES AND TASKS:
Responsibilities and tasks are written as follows:
Supporting and overseeing ServiceNow enhancements and onboarding new services.
Maintaining ServiceNow products, processes, and applications on the Now Platform (e.g., upgrades, operations)
Work with key project stakeholders to capture business and user requirements to accommodate ServiceNow changes.
Works with the ServiceNow vendor platform team to proactively identify opportunities to improve processes.
Develops and maintains ServiceNow dashboards for reporting and metrics collection.
Works with various stakeholder teams to identity potential service opportunities that can be implemented using ServiceNow
Help facilitate Organizational Change Management teams to prepare the organization for transformation and changes resulting from ServiceNow implementation
Analyzes and report on key indicators of performance for Service Desk; including trends, customer feedback, resource efficiency, SLA’s, and other service quality attributes.
Assist in scoping for Service Desk project initiatives.
Stays current with industry standards, trends, and tools with ServiceNow releases.
Monitor for ServiceNow Platform stability and performance while working with service providers.
QUALIFICATIONS & SKILL SET:
Bachelor’s Degree with 5+ years of IT experience or related field.
Customer Support experience working in a Service Desk, Technical Desk, or Service Desk facility with
two or more years’ experience with ServiceNow highly desired.
Ability to process data and trends for service improvements.
Ability to learn new technologies quickly (MS Operating Systems, Office Products, and ServiceNow).
Ability to adapt quickly to new technologies and changing business requirements.
Ability to work in a fast-paced environment with tight deadlines and multiple project deliverables.
Ability to quickly troubleshoot problems that may arise in work products.
Ability to partner with software and quality analysts to identify the course of resolutions.
Excellent analytical and problem-solving skills.
Excellent project management and prioritization skills.
Strong communication skills
Thanks & Regards
Jessica
Sr. Technical Recruiter
571-800-0239
jessica@osairtech.com
Osair Technologies LLC
is this List of technical recruiters or Benchsale people
bench sales Sir
is this List of technical recruiters or Benchsale people?
Bench sales vendor list Sir