Technical Product Owner ( with Twillio Insights / IVR Reporting experience )
Remote
Long Tern
Contract
• Seasoned Product Owner with 12+ years of experience as Technical Product Owner
• Must have skills –
o DB knowledge with hands on SQL skills to handle complex needs
o Familiar with end-to-end Contact Center reporting
o Interpersonal skills with the ability to handle demanding stakeholders
o Ability to convert complex business needs into User Stories with clearly articulated acceptance criteria
• Preferred skills –
o Familiar with Twilio Insights
o Familiar with healthcare compliance needs for reporting
Munesh
770-838-3829,
CYBER SPHERE LLC
