Technical Business Analyst Location : Chicago, IL (need locals with DL copy)

Collaborate with business stakeholders and technical teams to gather, analyze, and document business and system requirements

Write detailed user stories and acceptance criteria for development and QA teams

Build and maintain dashboards using Dynatrace, QM, and Kibana logs to monitor performance, identify issues, and track KPIs

Perform root cause analysis leveraging logs and monitoring tools, providing actionable insights

Facilitate essential Agile ceremonies when required (sprint planning, daily stand-ups, retrospectives)

Remove minor impediments to enable efficient delivery

Promote transparency and visibility through Agile metrics and dashboards

6+ years of Tech BA & SM experience with stronger emphasis on Technical BA skills

Technical degree or equivalent professional experience

Should have backend services experience, like REST API.

Strong background in analytics, systems development, and dashboard creation

Airlines experience