Need Local to New York or New Jersey.
Role: Sr. ArcGIS Support Analyst
Location : Brooklyn, New York (Onsite)
Position type : Contract
Project Duration : Long Term
Detailed JD :
Provide development and technical support (1st, 2nd or Tier 3 Level) to the Client ArcGIS and ArcFM based Enterprise GIS system and applications.
• Take up development for minor enhancements using Python, Angular JS, ArcGIS Javascript API, ASP .net (C#).
• Support Client Landbase applications including new development and troubleshooting requests.
• Deploy ArcGIS Enterprise (Portal and Server) and administer ArcGIS server sites.
• System monitoring and performance tuning of the systems.
• Publish services and administer user roles and privileges.
• Coordinate with other teams like server support, security, DBA etc
• Support hours shift: Be flexible from 9 AM up to 9 PM EST and weekend on a rotational base.
Required Skills/Experience
• 5-10 years of experiences of administration, support, and development ArcGIS applications
• 5-10 years of experiences in administrating and supporting ArcFM applications
• Development and coding experiences using Python, Angular JS, ArcGIS Javascript API, .Net (C#).
• Experiences in deploying ArcGIS Enterprise (Portal and Server) and administer ArcGIS server sites.
• System monitoring and performance tuning of the systems.
• Publish services and administer user roles and privileges.
• Ability to Coordinate with other teams like server support, security, DBA etc
• Ability to understand requirements and support team and share best practices/lessons learnt.
• Provide status of the tickets to the client SME.
• Trouble shooting and problem resolution to issues reported by end users of the enterprise applications.
Additional Skills
• Windows servers knowlege and experiences
TECHNICAL SKILLS Must Have
Account administration\ troubleshooting
Administration and testing of Enterprise GIS and Database Projects
Application Administration
Application Support Analyst
ArcFM
ArcGIS Desktop
ArcGIS Developer
ArcGIS > ArcMap
ArcGIS Server administrator
ArcGIS Server, Portal
ESRI ArcMap
Maintenance of GIS software ArcGIS and ArcSDE
Nice To Have
1st, 2nd and 3rd tier support
2nd Level Customer Support
Able to work independently and have good communication skills
an accomplished Solutions Architect
customer support
Electric Utilities
Energy and Utility experience
Gas Utilities
Looking forward to work with you!
Thanks & Regards
Lokesh Yadav
Sr. Technical Recruiter
CloudThink Tech Inc
