ServiceNow Technical Consultant (ITOM/CMDB) // Location: Remote but need to work for PST // Duration: Long Term Contract

Hello,

Hope you are doing well

This is Ganshyam from Interaslabs, and I have a new job opening for you.

Please have a look at the below job description, if interested please share your updated resume @ganshyam@interaslabs.com

Role: ServiceNow Technical Consultant (ITOM/CMDB) 

Location: Remote but need to work for PST

Duration: Long Term Contract

Duties & Responsibilities

·         Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.

·         Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB

·         Explain the offerings available with ServiceNow ITOM Suite as well as CMDB.

·         Ability to architect, develop and convert customers legacy solutions into ServiceNow is a plus

·         Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations

·         Apply Agile software development practices for customizations to the platform and applications

·         Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators

·         Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable

·         Effectively manage and execute high level tasks assigned via 'stories'

·         Assists junior analysts through project(s) lifecycles

·         Manages work against an often demanding timeline

·         Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily

·         Flexible and has the ability to manage multiple projects concurrently

Qualifications Skills Required

·         Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting

·         5+ years of ServiceNow Development

·         ITOM Suite experience

·         Solid CMDB experience

·         Event Management, Discovery, Service Mapping and Orchestration

·         ServiceNow Admin (or higher) certifications desired (not required WITH equivalent experience)

·         ServiceNow Certified System Administrator

·         ServiceNow Certified Implementation Specialist

·         Background in either software development or IT Service management

·         Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus)

·         Understanding of Agile based approach to software development (SCRUM experience a plus)

Skills

·           Ability to work remotely and largely unsupervised, and to deliver to written requirements

·           Effective communication skills via verbal and non-verbal methods

·           Strong attention to detail

·           Problem solving ability

—