ServiceNow Developer with Support -Contract Jobs in Philadelphia, PA

Title: ServiceNow Developer with Support
Location: Philadelphia, PA (onsite – 3 days  a week)
Mode: Contract

Job Description:

• Prior experience and understanding on ServiceNow development and integrations for ITSM module.
• Candidates with specific experience related to Support as a senior level capacity Level 2 Tickets and working with VP/Directors and Senior members of the customer side. Must be open to occasional late and weekend shifts
• Oversee the incident and problem management processes, ensuring timely resolution of issues and identifying root causes for continuous improvement.     
• Maintained production instances and non-production instances.
• Supported many teams on reviewing the code and configuration changes and deploying them to production instances.
• Experience with ServiceNow issues analysis and fixing for ITSM modules.
• Demonstrate in-depth knowledge of ServiceNow platform administration, configuration, customization, upgrade, and patching.
• Lead and mentor a team of ServiceNow engineers, providing guidance, technical expertise, and fostering a collaborative work environment.

Regards,
Priyanka
Lead Recruiter
Net2Source Inc. | Address: 270 Davidson Ave, Suite 704, Somerset, NJ 08873, USA
Email: Priyanka.j@net2source.com  | Web: www.net2source.com

—