Top 20 C2C jobs ServiceNow Developer || Sant Clara, CA || c2c Quick Apply

ServiceNow Developers play a key role in designing, developing, and maintaining solutions on the ServiceNow platform. Here are the top 20 job responsibilities of a ServiceNow Developer:

1. Requirements Analysis:
   • Collaborate with stakeholders to gather and understand business requirements for ServiceNow applications.
2. Custom Application Development:
   • Design and develop custom applications and modules on the ServiceNow platform to meet specific business needs.
3. ServiceNow Scripting:
   • Write and optimize server-side and client-side scripts using JavaScript and Glide API within the ServiceNow platform.
4. Service Catalog Management:
   • Design and maintain Service Catalog items and workflows to automate and streamline service request processes.
5. Integration Development:
   • Integrate ServiceNow with external systems and applications using REST APIs, SOAP, and other integration techniques.
6. Service Portal Development:
   • Build and customize Service Portals to enhance user experience and provide self-service capabilities.
7. Workflow Automation:
   • Design and implement workflow automation to streamline business processes within ServiceNow.
8. Configuration Management Database (CMDB):
   • Manage and maintain the CMDB, ensuring accurate and up-to-date configuration item information.
9. Reporting and Dashboards:
   • Create and customize reports and dashboards within ServiceNow for real-time visibility into key performance indicators.
10. Incident and Problem Management:
    • Configure and customize the Incident and Problem Management processes to improve incident resolution and problem-solving.
11. Change Management:
    • Implement and enhance Change Management processes to ensure controlled and efficient changes to the IT environment.
12. Access Control and Security:
    • Configure access control policies and ensure the security of ServiceNow instances.

1. User Training and Support:
   • Provide training and support to end-users, ensuring effective utilization of ServiceNow applications.
2. Scripted REST APIs:
   • Develop and maintain Scripted REST APIs to expose ServiceNow functionality for external consumption.
3. Upgrade Management:
   • Plan and execute ServiceNow platform upgrades, ensuring compatibility with existing customizations.
4. Governance and Best Practices:
   • Follow best practices, coding standards, and platform governance to maintain code quality and stability.
5. Audit and Compliance:
   • Ensure ServiceNow applications comply with internal and external audit requirements and industry standards.
6. Performance Optimization:
   • Identify and resolve performance issues within ServiceNow applications through optimization and tuning.
7. Documentation:
   • Create and maintain technical documentation for ServiceNow configurations, customizations, and integrations.
8. Collaboration with IT Teams:
   • Collaborate with other IT teams to align ServiceNow solutions with broader IT initiatives and strategies.

ServiceNow Developers play a crucial role in enhancing IT service management, automating workflows, and improving overall organizational efficiency. Their responsibilities span the entire lifecycle of ServiceNow applications, from initial design to ongoing support and optimization.

A ServiceNow Developer is a professional who specializes in designing, developing, and implementing solutions on the ServiceNow platform. ServiceNow is a cloud-based platform that offers a suite of IT service management (ITSM) and business process automation tools. ServiceNow Developers play a crucial role in customizing and extending the platform to meet the specific needs of organizations. Here are key aspects of the role:

1. Platform Customization:
   • ServiceNow Developers customize the platform to align with the unique processes and requirements of their organization. This includes configuring forms, fields, and workflows.
2. Application Development:
   • They design and develop custom applications on the ServiceNow platform to address specific business needs. This may involve creating new modules, tables, and integrating various elements.
3. Scripting and Automation:
   • ServiceNow Developers use JavaScript and Glide API (Application Programming Interface) to write server-side and client-side scripts. This scripting is crucial for automating processes, implementing business rules, and enhancing the platform’s functionality.
4. Integration:
   • Integrating ServiceNow with other systems and applications is a common responsibility. ServiceNow Developers use RESTful APIs, SOAP, and other integration techniques to ensure seamless communication between ServiceNow and external systems.