Top 20 ServiceNow Developer Jobs Hartford, CT Quick apply

ServiceNow Developers specialize in designing, developing, and implementing solutions on the ServiceNow platform, which is widely used for IT service management (ITSM) and business process automation. Here are the top 10 common job responsibilities of a ServiceNow Developer:

  1. Requirements Analysis:
    • Collaborate with stakeholders, including business analysts and end-users, to gather and analyze requirements for ServiceNow applications and solutions.
  2. Custom Application Development:
    • Design and develop custom applications and modules on the ServiceNow platform to meet specific business needs.
  3. ServiceNow Configuration:
    • Configure and customize ServiceNow instances, including forms, fields, workflows, and business rules, to align with organizational processes.
  4. Integration Development:
    • Develop and implement integrations between ServiceNow and other third-party systems, ensuring seamless data flow and process automation.
  5. Scripting and Automation:
    • Write and optimize scripts (JavaScript, GlideScript) to automate processes, enhance functionality, and improve overall platform performance.
  6. Service Catalog Development:
    • Design and implement Service Catalog items and workflows to streamline service requests and enhance user experience.
  1. User Interface (UI) Design:
    • Create and customize user interfaces within ServiceNow, ensuring a user-friendly experience for both administrators and end-users.
  1. Incident and Problem Management:
    • Implement solutions for incident and problem management within ServiceNow, facilitating the resolution of IT issues and preventing future occurrences.
  2. Release Management:
    • Contribute to the planning and execution of ServiceNow releases, ensuring that updates and new features are implemented smoothly.
  3. User Training and Support:
    • Provide training to end-users and support teams on how to use ServiceNow features and applications effectively.
  4. ServiceNow Administration:
    • Perform administrative tasks, such as user management, access control, and system configuration, to maintain the health and security of ServiceNow instances.
  5. Performance Monitoring and Optimization:
    • Monitor the performance of ServiceNow applications, identify bottlenecks, and implement optimizations to enhance overall system efficiency.
  6. Documentation:
    • Create and maintain documentation for ServiceNow configurations, customizations, and development processes to support knowledge sharing and future reference.
  7. ServiceNow Upgrades:
    • Plan and execute upgrades to newer versions of ServiceNow, ensuring compatibility with existing configurations and addressing any potential issues.
  8. Collaboration with IT Teams:
    • Collaborate with IT teams, including system administrators, network engineers, and security specialists, to integrate ServiceNow with other IT systems.

ServiceNow Developers play a critical role in leveraging the ServiceNow platform to streamline IT service delivery, automate business processes, and enhance overall organizational efficiency. Their responsibilities span various aspects of development, configuration, and optimization within the ServiceNow ecosystem.

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