Job Title: ServiceNow Developer – OMT
Location: Remote
Contract
Job Description
Responsibilities
● Responsible for developing and configuring applications in line with the design recommendation from Architects/Tech Leads to meet business process and application requirements. You are expected to be a technology subject matter expert, collaborate and manage the team to perform effectively. You will be responsible for team decisions, engage with multiple teams, and contribute to key decisions.
● Hands-on Experience in OMT, TSOM, TSM, TNI, CMDB, SOMT, Integrations Hub, Flow Designer components
● Develop innovative application solutions that enhance user experience and streamline processes.
● Conduct thorough testing and validation of applications to ensure functionality and performance.
● Customize and configure ServiceNow applications and modules.
● Develop workflows, business rules, client scripts, and UI policies.
● Create and maintain custom applications on the ServiceNow platform.
● Integrate ServiceNow with other enterprise systems using APIs, web services, and integration tools.
● Ensure seamless data flow between ServiceNow and external systems.
● Perform system upgrades, patches, and maintenance.
● Monitor system performance and troubleshoot issues.
● Customize ServiceNow forms, fields, and tables.
● Configure workflows, notifications, and access controls.
● Create and maintain technical documentation for developed solutions.
● Document workflows, processes, and configurations.
● Certification in CSA / CAD / CIS
Must-have Skills
● ServiceNow Telecom Order Management, OMT, TSOM, TNI
● 11+ Years of experience in ServiceNow based projects.
● Experience working with a Telecom domain (within the last 3 years).
● ServiceNow Migration Nice-to-have Skills
●Telecom specific module experience: TSM, TNI, CMDB, SOMT, Integrations Hub, Flow Designer is Mandatory.
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priyanshu@shefsolutionsinc.com
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