Job Title Servicenow Business Analyst – Problem Management
Location Tempe, AZ (Only Local Profile / Hybrid Role)
Duration 12 months C2C contract
Exp 9+ Yrs Must with Servicenow
Visa H4 EAD/L2EAD/USC/GC/GCEAD (No H1B)
Interview 2nd Round F2F
Job Description:
Must have ServiceNow experience.
ServiceNow Business Analyst is Highly Preferred.
Certification in ITIL,they will get first preference if they have these certifications.
Senior Business Analyst – Problem Management
We are looking to hire a highly driven Senior Business Analyst with an ITSM Incident Management / Problem Management background. This role will assist in identifying “The Big Rocks” or themes/trends/areas of opportunity to help improve IT production stability.
Required Skills and Abilities:
• 7+ years of Business Analyst experience
• 3-5 years of Incident Management experience
• 3-5 years of Problem Managementexperience
• EXCELLENT Communication skills
• Communicating ideas and viewpoints to executives and senior management
• Acting as a liaison between business and IT groups.
• Knowledge of ServiceNow reports/reporting
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Knowledge of Microsoft Visio and Access is advantageous
• Create ad hoc reports to demonstrate theory/risk/finding
Thanks and Regards
Kamal Mishra
Sr. Technical Recruiter
Direct – 6469789309 Ext- 135
Email – kamal@stellentit.com
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