ServiceNow Architect – Alpharetta, GA – Locals / Nearby

Role: ServiceNow Architect

Location: Alpharetta, GA
Contract

Responsibilities:

• Understand business needs, define ITSM processes (Incident, Problem, Change, etc.), and map them to ServiceNow capabilities.
• Create and own the ServiceNow architecture design.
• Provide guidance on best practices, scalability, and extensibility.
• Collaborate with stakeholders to ensure technical alignment.
• Evaluate integration requirements with third-party tools (Active Directory, monitoring tools, etc.).
• Validate customizations and workflows for compliance with customer requirements.
• Support in licensing and platform procurement discussions.

Skills Required:

• 15+ years in ITSM implementation and architecture.

• Deep knowledge of ServiceNow modules (ITSM, CMDB, Discovery, etc.).
• Expertise in ServiceNow integrations using APIs, MID servers, etc.
• Certifications: ServiceNow Certified Master Architect (preferred) or ServiceNow Certified Implementation Specialist (CIS).

Thanks

Yogeshsharma K,

Reveille Technologies, Inc

yogesh@reveilletechnologies.com