?Senior End User Computing (EUC) Engineer – Muscatine, Iowa Onsite

 Senior End User Computing (EUC) Engineer 

Muscatine, Iowa Onsite

Job Summary: 

The Senior End User Computing (EUC) Engineer is responsible for designing, implementing, managing, and optimizing the enterprise end-user environment. This includes desktops, laptops, virtual desktops (VDI), software deployment, mobile device management (MDM), and collaboration tools. The role also provides technical leadership, troubleshooting, and guidance to ensure a seamless user experience across the organization. 

The ideal candidate will bring deep technical expertise, leadership capabilities, and a focus on continuous improvement in user support and infrastructure automation. 

Key Responsibilities: 

Operations & Support: 

• Handle all simple and complex EUC issues, collaborating with Service Desk and NOC teams. 

• Manage endpoint patching, software distribution, driver/BIOS updates, and compliance using tools like SCCM/MECM or Intune. 

• Oversee asset lifecycle management – provisioning, maintenance, replacement, and retirement. 

• Automate EUC tasks using scripting (PowerShell, Bash) and endpoint management platforms. 

• Maintain the EUC infrastructure including physical desktops/laptops, MACs,  thin clients, VDI (e.g., Citrix, VMware Horizon), and MDM solutions (e.g., Intune, Workspace ONE). 

• Ensure compliance with company policies, regulatory standards (HIPAA, ISO, etc.), and audit requirements. 

• Maintain documentation for EUC architecture, SOPs, and support playbooks. 

• Collaborate with infrastructure, network, security, and application teams to ensure end-to-end service reliability. 

• Support procurement and vendor selection processes for endpoint hardware/software. 

Required Qualifications: 

• Bachelor’s degree in Computer Science, Information Technology, or equivalent. 

• 5–8 years of experience in IT infrastructure with a strong focus on end-user computing. 

• Expert-level knowledge of Microsoft Windows OS, Office 365, Active Directory, Group Policy, and Azure AD. 

• Strong hands-on experience with SCCM/MECM, Intune, AutoPilot, and mobile device management. 

• Experience with VDI technologies like Citrix, VMware Horizon, or AVD. 

• Deep understanding of endpoint security practices and solutions. 

Preferred Qualifications: 

• Certifications: Microsoft Certified: Modern Desktop Administrator Associate, Citrix Certified Associate (CCA-V), ITIL Foundation, CompTIA Security+. 

• Experience with macOS and Jamf for Apple device management. 

• Familiarity with collaboration tools: Teams, Zoom, Webex. 

• Experience with ServiceNow or similar ITSM platforms. 

Key Competencies: 

• Technical Leadership: Ability to lead EUC projects and mentor others. 

• Problem Solving: Deep diagnostic and root-cause analysis capability. 

• Communication: Able to explain technical concepts clearly to users and stakeholders. 

• Customer Focus: Commitment to delivering a seamless and secure end-user experience. 

• Project Ownership: Strong organizational skills to manage multiple ongoing initiatives. 

 Working Conditions: 

• May be required to participate in an on-call rotation or work after-hours for major deployments. 

• Occasional travel for remote site support or implementation. 

• Physical ability to handle computer equipment as needed. 

Looking forward to work with you !!

Riya  | Manager – Talent Acquisition

United IT Solutions Inc | Contact: 469-598-1195| Email: riya@uniteditinc.com

LinkedIn: https://www.linkedin.com/in/rajeshwari-r-riya-81848921a/

www.uniteditinc.com | 1212 Corporate Dr, Suite 555, Irving, TX – 75038

*United IT Solutions, Inc. is Celebrating 16 years in the IT Industry *