SAP CRM Service C2C jobs - REMOTE Urgent Need

Role: SAP CRM Service

Location: Franklin Lakes, NJ / REMOTE

Duration: Long Term Project

Experience: 14+

NOTE- Location: Franklin Lakes, NJ, Hybrid preferred or Remote.

Job Role and Responsibilities:

Overall, 8 to 10 years of work experience in SAP CRM sales & Services. 1 or 2 minimum implementation experience in ECC – Service Max integration.

• Should have food knowledge of configuration of overall CRM Module (complete end to end sales order management , pricing , different sales scenario’s, billing etc)

• Good understanding of SAP CRM and ECC integration on Basic functions (Business partner, Install Base & Product master)

• Working knowledge on Middleware troubleshooting

• Knowledge in SAP Sales and distribution on different areas such as delivery management, STO processing is preferable.

• Knowledge on Service process with Service Parts Integration

Complaints & Returns Processing

• Good understanding of the support process is required with experience in handling tools such as Solution Manager, Issue Management tool, testing tool as HP Quality center

• Equipment Life Cycle Management (ELC) Service & Install process

• Candidate should have good communication and interpersonal skills.

• Should have team management exposure in implementation project.

• Excellent written and verbal communication skills

SAP SD and LE modules