Salesforce Business Analyst
Contract: 6+ Months
Pleasanton, CA (Hybrid) Need local
GC & US Citizen only
· Understand and perform Agile sprints, standard methodologies, tool entry (Jira or similar), and execution.
· Use business knowledge and expertise to find opportunities for process improvements; serve as a trusted technology advisor for business users.
· Participate in the change management and launch support processes.
· Maintain a high-level familiarity with other IT system / business application capabilities and scope definition in order to make recommendations re: upstream/downstream integration or functionality intersection points.
· 5+ years of IT experience
· 5+ years experience with Salesforce.com (Sales Cloud)
· Experience supporting multiple integrated systems in an Enterprise technology environment
· Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams
· Attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance and instruction to users
· Ability to work independently, with general direction and guidance
· Self-motivated, flexible, team player with solid multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities
