Job Title: RPA Business Analyst
Location: Sunnyvale, CA (3x/ week onsite)
Contract
JD:
BA with RPA exp
Exp with RPA is a must
• Work closely with the business team to understand and document the business requirements
• Collaborate and communicate with implementation team to clarify requirements and report issues through multiple channels of bug tracking system, email, chat, and meetings.
• Trouble shoot issues reported by end users, perform detailed analysis, determine root cause, replicate issues and drive them to closure
• Provide timely support for internal system users with data fix, user error correction, system knowledge sharing, and finding workarounds.
• Perform in depth user acceptance testing for releases and urgent system patches.
• • Provide timely updates and elevate critical risks to project and management teams.
• Create system user training materials and document release notes.
Key Qualifications:
Ability to learn a new business domain and build subject matter expertise in a short period
Proven experience creating effective test cases and performing black-box testing
Demonstrated ability to complete multiple tasks under pressure without direct supervision
Thinks of the customer/user experience first, then aligns technology as an enabler
Excellent written and oral communication skills
Excellent teamwork skills and highly flexible
High level of professionalism, energy and sense of urgency to “make things happen
Thanks & Regards,
Bhargavi Jaltar
Lead Sr. US IT Recruiter
Galaxy i Technologies, Inc
Location: 9927 E Bell Road, Suite 110
Scottsdale, Arizona – 85260
Email Id: bhargavi1@galaxyitech.com
LinkedIn: Bhargavi Jaltar
