Hi,
Please find the JD
Role: ServiceNow Lead Consultant
Client: Wipro
Term: Contract
Location: Remote
- ServiceNow Techno Functional Lead with 6 to 9 Years’ experience in ServiceNow.
- Well versed on CSM and FSM implementation on ServiceNow platform.
- Lead the development and Operation team members and provide technical mentorship
- Ensure the delivery get delivered as per SLA/KPIs.
- Focus on Automation first and DevOps
- Hands-on technical design and deployment experience with the ServiceNow platform.
- Strong Scripting experience using JavaScript, including Business Rules, Client Scripts, UI actions, SLAs notifications etc
- Hands on experience in Glide and Jelly Scripting, Java Script, HTML, CSS XML, AJAX and relational database.
- Good to have ServiceNow certification.
- Configuration/Customization of the Service Now system, including creating workflows
- Should be able to performs integrations and process automation using ServiceNow workflow.
- Good understanding of ITIL/ITSM processes.
- Stakeholder management
- Excellent interpersonal and communication skill
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